Every service, with its window and its target.

Coverage is what hours we answer. Response is how long until a human is on it. Both are in the agreement, not in a sales conversation.

Coverage board

Response targets, critical tickets

A help desk your staff can reach, plus monitoring, patching and backup checks running underneath. Month to month.

Moving mail, files and line-of-business apps without a weekend of downtime. We stage, cut over and stay on hand for the first week.

MFA, device hardening, phishing training and the evidence trail your insurer or auditor asks for.

Switching, wifi and firewalls specified for the building you actually occupy, not the one in the brochure.

A costed roadmap for the next two years, so hardware refreshes stop arriving as surprises.

Reporting your team will open more than once: the numbers that drive a decision, on a schedule.